Online Tutoring Update

There was an increased usage of the SMARTHINKING online tutoring service at LSC as reported previously (two posts below). It turns out that about half of the increase (46 hours) comes from natural causes (due to the lack of a better phrase), and the other half of the increase (a little more actually) comes from two particular students who used a total of 58 hours between them (in one month!!).

Online Tutoring Hours - LSC - http://sheet.zoho.com

In the first three of years of offering this service we imposed a limit of 10 hours per student per semester. There were only a few times when students reached that limit and tried to exceed it. In the fourth year we decided that the limit wasn't necessary since few people reached it, and it didn't seem like a big deal if they needed a few extra hours of tutoring help.

Obviously we didn't anticipate the situation where one student would use 39.5 hours of tutoring in a single month. Now we're taking steps to make sure that doesn't happen again. Live and learn.

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